Give Em The Pickle Book
This bar code number lets you verify that you re getting exactly the right version or edition of a book. Is the ultimate customer service book.
Give Em The Pickle By Bob Farrell Customer Service Training
Give em the pickle do what it takes to make things right.
Give em the pickle book. This is give em the pickle by caryn harrington on vimeo the home for high quality videos and the people who love them. Farrell and bill perkins. It is based on the book give em thepickle by robert e.
The trick is figuring out what your customers want and then making sure they get it. Is the bestselling customer service video of the last decade. It may be about going the extra mile to make customers happy or putting your own personal stamp on customer service that sets you apart from your competition at my favorite.
Give em the pickle. It contains entertaining stories and practical ideas that will enable the reader to take such good care of customers that they ll utter those three magic words i ll be back. Farrell bent over backwards to apologize to this customer.
The 13 digit and 10 digit formats both work. Motivate your employees to reach customer service greatness. And following this incident he made the war cry for his business give em the pickle.
Highly entertaining and motivational the. Why is isbn important. The experience was an eye opener for farrell who didn t know where the waitress had gotten the idea to charge for an extra pickle.
Bob farrell inspires and motivates with real life stories often humorous that demonstrate how consistency teamwork attitude and service can make all the difference in any organization. Formats include streaming dvd usb key and more learn more. That s the message behind the give em the pickle.
Give em the pickle. Fourth edition by bob farrell author bill perkins author 4 2 out of 5 stars 38 ratings. Give em the pickle.
Bob farrell the funny energetic founder of farrell s ice cream parlors is the host of this hilarious and inspiring trip through the basics of customer service. Give em the pickle is the world s best selling books on customer service. The pickle philosophy has evolved from there as it s been put into practice at various businesses.
Give em the pickle video an internationally top selling customer service training video for good reason give em the pickle entertains and inspires all who see it.
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